responsive health and wellness app
responsive health and
wellness app
Seamless Healthcare Management
Project description
Project description
Project description
Imagine a world where healthcare seamlessly fits into our daily lives. Doctor Verse, a user-friendly health and wellness app, brings this vision to life. It simplifies healthcare by helping users find personalized care, schedule appointments, and securely store essential health information—all with minimal effort. Designed for busy individuals, Doctor Verse makes healthcare an effortless part of everyday life.
Timeline
7 months, part-time
Problem Statement
Users need an efficient way to access personalized healthcare, while being reassured their health and medical information is secure.
Hypothesis
I believe that by creating a responsive web app where users can schedule doctor appointments that best meet their health data and privacy needs, users will have an efficient way to access healthcare while securely storing their health data.
Discover
To effectively position Doctor Verse in the market, I conducted a competitive analysis to understand competitors' problem-solving approaches and identify growth opportunities.
Zocdoc
A patient-centric platform for finding healthcare providers, hindered by issues with transparency and unreliable booking.
HealthTap
A cost-effective platform connecting patients with doctors nationwide, with potential for UX/UI enhancements and greater specialization.
Process
Discover
Define
Ideate
Prototype
Test
Design
Delivery
Process
Discover
Define
Ideate
Prototype
Test
Design
Delivery
Design
Delivery
Prototype
Test
Discover
Define
Ideate
Process
I validated my hypothesis and gained user insights through surveys and interviews, analyzed using affinity mapping.
Discover
Discover
To effectively position Doctor Verse in the market, I conducted a competitive analysis to understand competitors' problem-solving approaches and identify growth opportunities.
Zocdoc
A patient-centric platform for finding healthcare providers, hindered by issues with transparency and unreliable booking.
HealthTap
A cost-effective platform connecting patients with doctors nationwide, with potential for UX/UI enhancements and greater specialization.
I validated my hypothesis and gained user insights through surveys and interviews, analyzed using affinity mapping.
I validated my hypothesis and gained user insights through surveys and interviews, analyzed using affinity mapping.
After analyzing the data, I discovered the following insights:
Healthcare platforms are complex, emphasizing the need for a more user-friendly interface.
Healthcare platforms are complex, emphasizing the need for a more user-friendly interface.
Healthcare platforms are complex, emphasizing the need for a more user-friendly interface.
Scheduling doctor appointments is challenging, requiring a better solution.
Scheduling doctor appointments is challenging, requiring a better solution.
Users don’t prioritize health until an issue arises but show interest in regular check-ups.
Users don’t prioritize health until an issue arises but show interest in regular check-ups.
Users don’t prioritize health until an issue arises but show interest in regular check-ups.
Easy, secure access to medical information is crucial for personalized care.
Easy, secure access to medical information is crucial for personalized care.
Define
My research uncovered key user pain points, behaviors, and objectives in healthcare access, along with potential features for Doctor Verse.
To ensure inclusivity, I created diverse user personas like Kevin and Tonya, who need efficient, non-overwhelming healthcare access.
Doctor Verse can address these needs with features like appointment scheduling, physician comparison, reminders, and customizable information filters.
Ideate
The next step was translating user tasks into user flows, guiding the inclusion of necessary app screens and features.
Book Appointment
Kevin struggles to manage doctor appointments due to his demanding job and needs quick access to nearby healthcare services.
Compare and Schedule
Tonya, a stay-at-home mom, prioritizes her kids and needs a simpler way to filter healthcare resources by insurance, location, and reviews.
I used card sorting to refine the site map and information architecture, improving navigation and aligning with user mental models.
Prototype
With these insights, I sketched low-fidelity wireframes to shape the app’s design.
I used Figma to refine low-fidelity prototypes into mid-fidelity, simplifying designs to better serve users.
In this phase, I reviewed research highlighting a strong user preference for appointment scheduling and health record management over product purchases. Given time constraints, I focused on prioritizing medical appointment scheduling.
Test
Usability tests, both in-person and remote, involved six participants and assessed the learnability, satisfaction, efficiency, and errors across mobile and desktop devices.
Direct Tasks
Search For Doctors
Compare Doctors
Book an Appointment
Access Your Profile
I used an affinity map to organize observations, comments, and errors, then analyzed them with a rainbow spreadsheet and prioritized errors using Jakob Nielsen’s severity rating scale.
Users praised the app’s simplicity, navigation, and value proposition. The “compare” feature stood out, setting Doctor Verse apart from competitors.
Revisions
Searching with Insurance
Insurance was added as a search option when users search for doctors.
Adding Insurance
Users have the option to enter insurance manually or upload a photo of their insurance card.
Confirming Appointments
Enabled users to receive notifications, add to calendar, share, and get directions when confirming an appointment.
Design
A Style Guide ensured consistent visuals and functionality for Doctor Verse, streamlining design and development. Adhering to Material Design made patterns and components easily recognizable.
Typography
Roboto
Font Family
Roboto is used as the default font for Doctor Verse. It reflects our brand in the sense with it’s clear and professional typeface.
Mobile
Name
Font
Line
Heading 1
24px
32px
Heading 2
20px
28px
Heading 3
18px
26px
Heading 4
16px
24px
Subheading 1
24px
32px
Subheading 2
22px
30px
Body 1
20px
26px
Body 2
18px
26px
Body 3
16px
24px
Body 4
14px
22px
Desktop
Name
Font
Line
Heading 1
60px
68px
50px
Heading 2
42px
38px
Heading 3
30px
34px
Heading 4
26px
34px
Subheading 1
26px
32px
Subheading 2
24px
30px
Body 1
22px
28px
Body 2
20px
26px
Body 3
18px
24px
Body 4
16px
Colors
Brand Colors
#3D52D5
#FDFDFD
Secondary Colors
#D6E3FF
#312D2D
#707070
State Colors
Error
success
#E30202
warning
#E2B93B
Logo
Primary Logo
Secondary Logo
Iconography
Optimized Size
Standard Size
Delivery
In an era where convenience is key, Doctor Verse offers a groundbreaking solution for seamless healthcare management, empowering users to take control of their health and enhancing doctor-patient interactions.
Personalized Healthcare Management
Our customizable search engine and "Compare" feature let users tailor their healthcare preferences and easily evaluate medical professionals, ensuring informed and personalized decisions.
Seamless Accessibility and Convenience
With a user-friendly interface that works across all devices, Doctor Verse provides effortless access to healthcare resources, simplifies appointment scheduling, and offers timely reminders.
Enhanced Privacy and Security
Secure storage ensures the privacy and security of health information, insurance details, and payment data, allowing users to confidently manage and share their information.
Universal accessibility
Doctor Verse’s user-friendly interface works across any device, allowing effortless access to healthcare from home or on the go.
Extensive Doctor Database
Our database includes specialists from primary care to pediatrics, making it easy to find the right healthcare provider.
Tailored Search
Our robust search engine helps users find nearby doctors within their insurance network and filter results by preferences.
compare and decide
Doctor Verse’s "Compare" feature lets users effortlessly compare multiple doctors side by side, helping users make informed decisions.
Effortless Appointment Scheduling
Doctor Verse revolutionizes appointment scheduling, allowing users to book, edit, and cancel appointments online.
Enhanced Privacy and Security
Doctor Verse ensures privacy and security for storing health information, insurance cards, appointment histories, and payment details.
Universal accessibility
Doctor Verse’s user-friendly interface works across any device, allowing effortless access to healthcare from home or on the go.
Extensive Doctor Database
Our database includes specialists from primary care to pediatrics, making it easy to find the right healthcare provider.
Tailored Search
Our robust search engine helps users find nearby doctors within their insurance network and filter results by preferences.
compare and decide
Doctor Verse’s "Compare" feature lets users effortlessly compare multiple doctors side by side, helping users make informed decisions.
Effortless Appointment Scheduling
Doctor Verse revolutionizes appointment scheduling, allowing users to book, edit, and cancel appointments online.
Enhanced Privacy and Security
Doctor Verse ensures privacy and security for storing health information, insurance cards, appointment histories, and payment details.
Universal accessibility
Doctor Verse’s user-friendly interface works across any device, allowing effortless access to healthcare from home or on the go.
Extensive Doctor Database
Our database includes specialists from primary care to pediatrics, making it easy to find the right healthcare provider.
Tailored Search
Our robust search engine helps users find nearby doctors within their insurance network and filter results by preferences.
compare and decide
Doctor Verse’s "Compare" feature lets users effortlessly compare multiple doctors side by side, helping users make informed decisions.
Effortless Appointment Scheduling
Doctor Verse revolutionizes appointment scheduling, allowing users to book, edit, and cancel appointments online.
Enhanced Privacy and Security
Doctor Verse ensures privacy and security for storing health information, insurance cards, appointment histories, and payment details.
Universal accessibility
Doctor Verse’s user-friendly interface works across any device, allowing effortless access to healthcare from home or on the go.
Extensive Doctor Database
Our database includes specialists from primary care to pediatrics, making it easy to find the right healthcare provider.
Tailored Search
Our robust search engine helps users find nearby doctors within their insurance network and filter results by preferences.
compare and decide
Doctor Verse’s "Compare" feature lets users effortlessly compare multiple doctors side by side, helping users make informed decisions.
Effortless Appointment Scheduling
Doctor Verse revolutionizes appointment scheduling, allowing users to book, edit, and cancel appointments online.
Enhanced Privacy and Security
Doctor Verse ensures privacy and security for storing health information, insurance cards, appointment histories, and payment details.
Define
Define
My research uncovered key user pain points, behaviors, and objectives in healthcare access, along with potential features for Doctor Verse.
To ensure inclusivity, I created diverse user personas like Kevin and Tonya, who need efficient, non-overwhelming healthcare access.
Doctor Verse can address these needs with features like appointment scheduling, physician comparison, reminders, and customizable information filters.
Doctor Verse can address these needs with features like appointment scheduling, physician comparison, reminders, and customizable information filters.
Ideate
Ideate
The next step was translating user tasks into user flows, guiding the inclusion of necessary app screens and features.
Book Appointment
Kevin struggles to manage doctor appointments due to his demanding job and needs quick access to nearby healthcare services.
Compare and Schedule Specialists
Tonya, a stay-at-home mom, prioritizes her kids and needs a simpler way to filter healthcare resources by insurance, location, and reviews.
Compare and Schedule Specialists
Tonya, a stay-at-home mom, prioritizes her kids and needs a simpler way to filter healthcare resources by insurance, location, and reviews.
I used card sorting to refine the site map and information architecture, improving navigation and aligning with user mental models.
I used card sorting to refine the site map and information architecture, improving navigation and aligning with user mental models.
Prototype
Prototype
With these insights, I sketched low-fidelity wireframes to shape the app’s design.
I used Figma to refine low-fidelity prototypes into mid-fidelity, simplifying designs to better serve users.
I used Figma to refine low-fidelity prototypes into mid-fidelity, simplifying designs to better serve users.
In this phase, I reviewed research highlighting a strong user preference for appointment scheduling and health record management over product purchases. Given time constraints, I focused on prioritizing medical appointment scheduling.
Test
Test
Usability tests, both in-person and remote, involved six participants and assessed the learnability, satisfaction, efficiency, and errors across mobile and desktop devices.
Direct Tasks
Search For Doctors
Compare Doctors
Book an Appointment
Access Your Profile
Direct Tasks
Search For Doctors
Compare Doctors
Book an Appointment
Access Your Profile
I used an affinity map to organize observations, comments, and errors, then analyzed them with a rainbow spreadsheet and prioritized errors using Jakob Nielsen’s severity rating scale.
Users praised the app’s simplicity, navigation, and value proposition. The “compare” feature stood out, setting Doctor Verse apart from competitors.
Revisions
Searching with Insurance
Insurance was added as a search option when users search for doctors.
Adding Insurance
Users have the option to enter insurance manually or upload a photo of their insurance card.
Confirming Appointments
Enabled users to receive notifications, add to calendar, share, and get directions when confirming an appointment.
Searching with Insurance
Insurance was added as a search option when users search for doctors.
Adding Insurance
Users have the option to enter insurance manually or upload a photo of their insurance card.
Confirming Appointments
Enabled users to receive notifications, add to calendar, share, and get directions when confirming an appointment.
Revisions
Design
Design
A Style Guide ensured consistent visuals and functionality for Doctor Verse, streamlining design and development. Adhering to Material Design made patterns and components easily recognizable.
Typography
Roboto
Font Family
Roboto is used as the default font for Doctor Verse. It reflects our brand in the sense with it’s clear and professional typeface.
Mobile
Name
Font
Line
Heading 1
24px
32px
Heading 2
20px
28px
Heading 3
18px
26px
Heading 4
16px
24px
Subheading 1
24px
32px
Subheading 2
22px
30px
Body 1
20px
26px
Body 2
18px
26px
Body 3
16px
24px
Body 4
14px
22px
Desktop
Name
Font
Line
Heading 1
60px
68px
50px
Heading 2
42px
38px
Heading 3
30px
34px
Heading 4
26px
34px
Subheading 1
26px
32px
Subheading 2
24px
30px
Body 1
22px
28px
Body 2
20px
26px
Body 3
18px
24px
Body 4
16px
Colors
Brand Colors
#3D52D5
#FDFDFD
Secondary Colors
#D6E3FF
#312D2D
#707070
State Colors
Error
warning
success
#E30202
#E2B93B
#06843A
Logo
Primary Logo
Secondary Logo
Optimized Size
Standard Size
Iconography
Typography
Roboto
Font Family
Roboto is used as the default font for Doctor Verse. It reflects our brand in the sense with it’s clear and professional typeface.
Mobile
Name
Font
Line
Heading 1
24px
32px
Heading 2
20px
28px
Heading 3
18px
26px
Heading 4
16px
24px
Subheading 1
24px
32px
Subheading 2
22px
30px
Body 1
20px
26px
Body 2
18px
26px
Body 3
16px
24px
Body 4
14px
22px
Desktop
Name
Font
Line
Heading 1
60px
68px
50px
Heading 2
42px
38px
Heading 3
30px
34px
Heading 4
26px
34px
Subheading 1
26px
32px
Subheading 2
24px
30px
Body 1
22px
28px
Body 2
20px
26px
Body 3
18px
24px
Body 4
16px
Colors
Brand Colors
#3D52D5
#FDFDFD
Secondary Colors
#D6E3FF
#312D2D
#707070
State Colors
Error
warning
success
#E30202
#E2B93B
#06843A
Logo
Primary Logo
Secondary Logo
Standard Size
Optimized Size
Iconography
Buttons
Button Rules
Container Height: 40dp Left/Right padding: 24dp
Container Shape: 20dp corner radius Text alignment: Center-aligned
Variants
Default
Hover
Focused
Pressed
Disabled
Filled
Outlined
text
tonal
Delivery
Delivery
In an era where convenience is key, Doctor Verse offers a groundbreaking solution for seamless healthcare management, empowering users to take control of their health and enhancing doctor-patient interactions.
Personalized Healthcare Management
Our customizable search engine and "Compare" feature let users tailor their healthcare preferences and easily evaluate medical professionals, ensuring informed and personalized decisions.
Seamless Accessibility and Convenience
With a user-friendly interface that works across all devices, Doctor Verse provides effortless access to healthcare resources, simplifies appointment scheduling, and offers timely reminders.
Enhanced Privacy and Security
Secure storage ensures the privacy and security of health information, insurance details, and payment data, allowing users to confidently manage and share their information.
Universal accessibility
Doctor Verse’s user-friendly interface works across any device, allowing effortless access to healthcare from home or on the go.
Extensive Doctor Database
Our database includes specialists from primary care to pediatrics, making it easy to find the right healthcare provider.
Tailored Search
Our robust search engine helps users find nearby doctors within their insurance network and filter results by preferences.
compare and decide
Doctor Verse’s "Compare" feature lets users effortlessly compare multiple doctors side by side, helping users make informed decisions.
Effortless Appointment Scheduling
Doctor Verse revolutionizes appointment scheduling, allowing users to book, edit, and cancel appointments online.
Enhanced Privacy and Security
Doctor Verse ensures privacy and security for storing health information, insurance cards, appointment histories, and payment details.
Universal accessibility
Doctor Verse’s user-friendly interface works across any device, allowing effortless access to healthcare from home or on the go.
Extensive Doctor Database
Our database includes specialists from primary care to pediatrics, making it easy to find the right healthcare provider.
Tailored Search
Our robust search engine helps users find nearby doctors within their insurance network and filter results by preferences.
compare and decide
Doctor Verse’s "Compare" feature lets users effortlessly compare multiple doctors side by side, helping users make informed decisions.
Effortless Appointment Scheduling
Doctor Verse revolutionizes appointment scheduling, allowing users to book, edit, and cancel appointments online.
Enhanced Privacy and Security
Doctor Verse ensures privacy and security for storing health information, insurance cards, appointment histories, and payment details.
Universal accessibility
Doctor Verse’s user-friendly interface works across any device, allowing effortless access to healthcare from home or on the go.
Extensive Doctor Database
Our database includes specialists from primary care to pediatrics, making it easy to find the right healthcare provider.
Tailored Search
Our robust search engine helps users find nearby doctors within their insurance network and filter results by preferences.
compare and decide
Doctor Verse’s "Compare" feature lets users effortlessly compare multiple doctors side by side, helping users make informed decisions.
Effortless Appointment Scheduling
Doctor Verse revolutionizes appointment scheduling, allowing users to book, edit, and cancel appointments online.
Enhanced Privacy and Security
Doctor Verse ensures privacy and security for storing health information, insurance cards, appointment histories, and payment details.
Universal accessibility
Doctor Verse’s user-friendly interface works across any device, allowing effortless access to healthcare from home or on the go.
Extensive Doctor Database
Our database includes specialists from primary care to pediatrics, making it easy to find the right healthcare provider.
Tailored Search
Our robust search engine helps users find nearby doctors within their insurance network and filter results by preferences.
compare and decide
Doctor Verse’s "Compare" feature lets users effortlessly compare multiple doctors side by side, helping users make informed decisions.
Effortless Appointment Scheduling
Doctor Verse revolutionizes appointment scheduling, allowing users to book, edit, and cancel appointments online.
Enhanced Privacy and Security
Doctor Verse ensures privacy and security for storing health information, insurance cards, appointment histories, and payment details.
Universal accessibility
Doctor Verse’s user-friendly interface works across any device, allowing effortless access to healthcare from home or on the go.
Extensive Doctor Database
Our database includes specialists from primary care to pediatrics, making it easy to find the right healthcare provider.
Tailored Search
Our robust search engine helps users find nearby doctors within their insurance network and filter results by preferences.
compare and decide
Our "Compare" feature lets users effortlessly compare multiple doctors side by side, helping users make informed decisions.
Effortless Appointment Scheduling
Doctor Verse revolutionizes appointment scheduling, allowing users to book, edit, and cancel appointments online.
Enhanced Privacy and Security
Doctor Verse ensures privacy and security for storing health information, insurance cards, appointment histories, and payment details.
Universal accessibility
Doctor Verse’s user-friendly interface works across any device, allowing effortless access to healthcare from home or on the go.
Extensive Doctor Database
Our database includes specialists from primary care to pediatrics, making it easy to find the right healthcare provider.
Tailored Search
Our robust search engine helps users find nearby doctors within their insurance network and filter results by preferences.
compare and decide
Our "Compare" feature lets users effortlessly compare multiple doctors side by side, helping users make informed decisions.
Effortless Appointment Scheduling
Doctor Verse revolutionizes appointment scheduling, allowing users to book, edit, and cancel appointments online.
Enhanced Privacy and Security
Doctor Verse ensures privacy and security for storing health information, insurance cards, appointment histories, and payment details.
Universal accessibility
Doctor Verse’s user-friendly interface works across any device, allowing effortless access to healthcare from home or on the go.
Extensive Doctor Database
Our database includes specialists from primary care to pediatrics, making it easy to find the right healthcare provider.
Tailored Search
Our robust search engine helps users find nearby doctors within their insurance network and filter results by preferences.
compare and decide
Our "Compare" feature lets users effortlessly compare multiple doctors side by side, helping users make informed decisions.
Effortless Appointment Scheduling
Doctor Verse revolutionizes appointment scheduling, allowing users to book, edit, and cancel appointments online.
Enhanced Privacy and Security
Doctor Verse ensures privacy and security for storing health information, insurance cards, appointment histories, and payment details.
Universal accessibility
Doctor Verse’s user-friendly interface works across any device, allowing effortless access to healthcare from home or on the go.
Extensive Doctor Database
Our database includes specialists from primary care to pediatrics, making it easy to find the right healthcare provider.
Tailored Search
Our robust search engine helps users find nearby doctors within their insurance network and filter results by preferences.
compare and decide
Our "Compare" feature lets users effortlessly compare multiple doctors side by side, helping users make informed decisions.
Effortless Appointment Scheduling
Doctor Verse revolutionizes appointment scheduling, allowing users to book, edit, and cancel appointments online.
Enhanced Privacy and Security
Doctor Verse ensures privacy and security for storing health information, insurance cards, appointment histories, and payment details.
Results
In summary, our primary challenge was to create an efficient way for users to access personalized healthcare, while being reassured their health and medical information is secure. Our solution was to create Doctor Verse, an app that caters to users' healthcare needs while prioritizing the security of their medical data.
With the MVP in place, we’ll refine the interface based on user research to enhance the overall experience and make healthcare access more user-friendly.
Results
In summary, our primary challenge was to create an efficient way for users to access personalized healthcare, while being reassured their health and medical information is secure. Our solution was to create Doctor Verse, an app that caters to users' healthcare needs while prioritizing the security of their medical data.
With the MVP in place, we’ll refine the interface based on user research to enhance the overall experience and make healthcare access more user-friendly.
Results
In summary, our primary challenge was to create an efficient way for users to access personalized healthcare, while being reassured their health and medical information is secure. Our solution was to create Doctor Verse, an app that caters to users' healthcare needs while prioritizing the security of their medical data.
With the MVP in place, we’ll refine the interface based on user research to enhance the overall experience and make healthcare access more user-friendly.